Complaint Letter / Surat Komplain

PT INDAH JAYA

Jalan Harapan Indah No.20 Bandung
Telp. (021) 587948, Fax. (022) 587949, email: indahjaya@gmail.com

Ref             : 033/IJ/I/2019                                                                       2 Januari 2019

Enclosure   : 1 File 
 

Color & Go

Like-Like Street No. 08

SINGAPORE

Subject: Complaint Letter

Dear Sir,

          According to our agreement, we would like to tell you that there was a mistake about the Primer Shoes. You just send one the Primer Shoes, whereas according to the agreement you should send two people.

          Therefore, for the solution’s we want you to refund 50% of the cost that we have been transferred. Thank you for your cooperation.

                                                                                                Sincerely Yours,

                                                                                                PT INDAH JAYA

                                                                                               Flencia Kindati

                                                                                               General Manager

CC :
1. General Manager
2. File